1. Subscription may only be used with one Parcel account and cannot be transferred. This in-app purchase can be used for a single account only.
2. You can use an unlimited number of iOS or Mac devices with your account.
3. The subscription renews automatically every year unless cancelled.
4. You can track simultaneously up to 50 active deliveries. The total number of deliveries (including completed) you can have at the same time in the app is limited to 200.
5. Tracking data is processed on our server meaning that push notifications arising from delivery updates may be delivered with a delay (on average 40-45 minutes).
6. While I endeavour to provide continuous access to delivery tracking data from a comprehensive range of courier companies, I cannot guarantee its availability due to possible limits or restrictions imposed by third parties.
Personal Information Parcel does not require its customers to provide any personal information. The only exception is your email address which is required only if you decide to create a Parcel account with an email and password.You can always create an account with "Sign in with Apple" and your email will not be provided to us.
Your Deliveries Any information that is related to your deliveries (e.g. tracking numbers, postcodes, tracking history) is not shared with any 3rd parties.
Anonymous Information Parcel collects anonymous data about your device that does not directly identify you, such as a version of the app, version of the operating system you are running, system language, device model, timezone, country code. This information is used solely for the purpose of improving our services and is not shared with any 3rd parties.
Account Deletion You can delete your Parcel account in the app settings.
Parcel Email Parcel Email service is a separate service that allows you to forward emails from merchants/carriers to your unique email address in order for the tracking numbers in these emails to be automatically recognized and added to your Parcel Account.Emails received from you this way are kept for 12 months for the purpose of improving our services. Emails are not shared with any 3rd parties.
Advertisements If you are not a subscriber, you will see advertisements in the iOS version of the app. Those ads are managed by Google’s AdMob system. This system was configured not to show personalized ads in Parcel. Tracking and analytic capabilities were also disabled. You can read more about Google’s Privacy policies here.
Contact Us Please feel free to contact us in case if you have any questions.